Privacy Policy

Introduction

At Guidomexo SpA (hereinafter, 'the Company', 'we' or 'our'), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website guidomexo.com and our real estate crowdlending services.

Data We Collect

We collect the following types of information:

• Personal identification information: name, surname, RUT, date of birth
• Contact information: email address, phone number, postal address
• Financial information: bank details to process investments and withdrawals
• Technical information: IP address, browser type, operating system, pages visited
• Usage information: how you interact with our platform, investment preferences

Use of Your Data

We use your personal data to:

• Manage your account and process your investments
• Verify your identity in accordance with Chilean anti-money laundering regulations
• Send you communications about investment opportunities and project updates
• Improve our services and user experience
• Comply with legal and regulatory obligations

Data Protection

We implement technical and organizational security measures to protect your personal data against unauthorized access, loss, or destruction. These measures include data encryption, firewalls, access controls, and regular security audits.

Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers who help us operate our platform
• Regulatory authorities when required by law
• Real estate developers for investment management
• Financial institutions for payment processing

Your Rights

Under Chile's Law No. 19,628 on Protection of Private Life, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your data
• Object to the processing of your data
• Withdraw your consent at any time

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. The retention period may vary depending on the type of data and applicable legal obligations.

Cookies

We use cookies and similar technologies to improve your experience. For more information, please see our Cookie Policy.

Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and, where appropriate, by sending you an email.